Terms of Service

Terms of Service for Keli.ai

Last Updated: May 15, 2025

Welcome to Keli.ai (the “Website” or “Service”), operated by Keli.ai (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Website, our AI-powered services, and any related software, applications, or content (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference into these Terms and can be found at https://www.keli.ai/tos/. Please read both documents carefully. If you do not agree to these Terms or the Privacy Policy, you may not access or use our Services.  

1. Eligibility and Account Registration

  • a. Eligibility: You must be at least 18 years old to use our Services. If you are under 18, you may only use the Services with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.  
  • b. Account Creation: To access certain features of our Services, you may need to register for an account. When you create an account, you agree to:
    • Provide accurate, current, and complete information.
    • Maintain and promptly update your account information.  
    • Maintain the security of your password and accept all risks of unauthorized access to your account.  
    • Promptly notify us if you discover or otherwise suspect any security breaches related to the Services or your account.  
  • c. Using Google OAuth: You may have the option to register or log in to our Services using your Google account via Google OAuth. Your use of Google OAuth is subject to Google’s terms and policies. By using Google OAuth, you authorize us to access certain information from your Google account as described in our Privacy Policy and as per the permissions you grant during the OAuth process.

2. Use of Our Services

  • a. License Grant: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use our Services for your personal or internal business purposes, as applicable.  
  • b. Acceptable Use: You agree not to use the Services in any way that:
    • Violates any applicable local, state, national, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).  
    • Infringes upon or violates the intellectual property rights or any other rights of others.
    • Is fraudulent, false, misleading, or deceptive.
    • Is defamatory, obscene, pornographic, vulgar, or offensive.
    • Promotes discrimination, bigotry, racism, hatred, harassment, or harm against any individual or group.
    • Is violent or threatening or promotes violence or actions that are threatening to any other person.  
    • Promotes illegal or harmful activities or substances.  
    • Attempts to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services.  
    • Involves transmitting any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.  
    • Attempts to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying components of our Services (including our models, algorithms, or systems), except to the extent such restriction is expressly prohibited by applicable law.  
    • Uses any automated or programmatic means (such as bots, scrapers, or spiders) to extract data or Output (as defined below) from the Services, unless expressly permitted by us.
    • Violates the terms of any third-party service provider, including Google, when accessing Google user data through our Services.
    • Uses the Services to develop machine learning models or any related technology that competes with Keli.ai.
  • c. User Input and Output:
    • You may provide input to the Services (“Input”) and receive output generated by the Services based on your Input (“Output”). Input and Output are collectively “Content.”
    • You are solely responsible for your Input and ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all necessary rights, licenses, and permissions to provide Input to our Services.  
    • While we strive to provide accurate and helpful Output, AI-generated content can be imperfect, contain errors, or produce unexpected results (“hallucinations”). Output may not always be accurate, complete, or unique. You must evaluate the Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output.  
    • You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice (e.g., legal, medical, financial). Keli.ai is not liable for any reliance you place on such Output.  
    • You acknowledge that due to the nature of machine learning, the Output generated for you may not be unique, and other users may receive similar or identical Output.
  • d. Service Modifications and Availability: We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services. We will make reasonable efforts to ensure the Services are available but do not guarantee uninterrupted access.  

3. Fees and Payment

  • Some of our Services may be subject to payment of fees (“Paid Services”). If you choose to use Paid Services, you agree to pay all applicable fees as described on our Website or as otherwise communicated to you.
  • All fees are non-refundable except as required by law or as otherwise stated by us in writing.  
  • We may change our fees from time to time. We will provide you with reasonable prior notice of any change in fees.
  • You are responsible for providing complete and accurate billing and contact information and for keeping this information up to date.
  • Payments may be processed by third-party payment processors. Your use of such third-party payment services is subject to their terms and conditions.

4. Intellectual Property Rights

  • a. Our Intellectual Property: The Services, including their “look and feel” (e.g., text, graphics, images, logos), proprietary content, information, and other materials, are protected by copyright, trademark, and other intellectual property laws. As between you and Keli.ai, Keli.ai owns all right, title, and interest in and to the Services and all associated intellectual property rights. You agree not to remove, alter, or obscure any copyright, trademark, service mark, or other proprietary rights notices incorporated in or accompanying the Services.  
  • b. Your Content:
    • Input: You retain any ownership rights you have in your Input. By providing Input to the Services, you grant Keli.ai a worldwide, non-exclusive, royalty-free, sublicensable license to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute your Input solely for the purpose of providing, maintaining, developing, and improving our Services, and as otherwise permitted by our Privacy Policy.  
    • Output: To the extent permitted by applicable law, and as between you and Keli.ai, you own the Output generated for you by the Services based on your Input. Keli.ai hereby assigns to you all its right, title, and interest, if any, in and to such Output. This assignment does not extend to Output generated for other users or any third-party content that may be incorporated into the Output.
  • c. Feedback: If you provide us with any feedback, suggestions, or ideas regarding the Services (“Feedback”), you hereby grant Keli.ai a perpetual, irrevocable, worldwide, royalty-free, fully-paid-up, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such Feedback for any purpose without any obligation or compensation to you.  

5. Privacy

Your privacy is important to us. Our Privacy Policy, available at https://www.keli.ai/tos/, explains how we collect, use, store, and share your personal information, including data accessed via Google OAuth. By using our Services, you consent to the data practices described in our Privacy Policy. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

6. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Keli.ai. We are not responsible for the content, privacy policies, or practices of any third-party services. Your interactions with such third parties are solely between you and the third party.  

7. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.  

KELI.AI DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  

KELI.AI DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES (INCLUDING THE OUTPUT) IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU ACKNOWLEDGE THAT YOUR USE OF AND RELIANCE ON THE SERVICES AND ANY OUTPUT IS AT YOUR SOLE RISK.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL KELI.AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SERVICES OR ANY CONTENT OR OUTPUT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KELI.AI HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.  

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KELI.AI’S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICES OR OTHERWISE UNDER THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID TO KELI.AI FOR ACCESS TO AND USE OF THE SERVICES IN THE 12 MONTHS PRIOR TO THE EVENT(S) OR CIRCUMSTANCE(S) GIVING RISE TO SUCH CLAIMS; OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).  

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.  

9. Indemnification

You agree to defend, indemnify, and hold harmless Keli.ai and its affiliates, officers, directors, employees, agents, suppliers, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Services; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (d) any claim that your Input or Output caused damage to a third party. This defense and indemnification obligation will survive these Terms and your use of the Services.  

10. Termination

  • a. Termination by You: You may terminate your account and stop using the Services at any time.
  • b. Termination by Keli.ai: We reserve the right, in our sole discretion, to suspend or terminate your access to the Services and your account, at any time and for any reason, or no reason, including if:
    • You breach these Terms.
    • We are required to do so by law.
    • Your use of our Services could cause risk or harm to Keli.ai, our users, or anyone else.
    • Provision of the Services to you is no longer commercially viable.
  • c. Effect of Termination: Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. We will not be liable to you or any third party for any termination of your access to the Services.  

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.  

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in San Diego, California before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.  

Alternatively, you agree that any legal action or proceeding arising out of or relating to these Terms may be brought exclusively in the federal or state courts located in San Diego County, California, and you hereby consent to the jurisdiction and venue of such courts.

12. Changes to These Terms

We reserve the right, in our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.  

By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the Website and the Services. We encourage you to review these Terms periodically.  

13. General Provisions

  • a. Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Keli.ai concerning the Services and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you and Keli.ai with respect to the Services.  
  • b. Severability: If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect and enforceable.  
  • c. No Waiver: Our failure to enforce any part of these Terms shall not constitute a waiver of our right to later enforce that or any other part of these Terms. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future.  
  • d. Assignment: These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Keli.ai without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.
  • e. Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.
  • f. Notices: Any notices or other communications provided by Keli.ai under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.  

14. Contact Information

If you have any questions about these Terms, please contact us via email at: [email protected]